We are sorry that you have not earned credit for installing apps. Please make sure you have followed these steps:

  1. Be sure that you have started the offer by pressing the orange “Get it now” button that appears after tapping an offer on the “EARN” tab.
  2. After installing the app, you must run and use the app for at least 10min.
  3. If there are other requirements for completing the offer, make sure you fulfill all of them. For example, some offers require you to fill out a survey, reach a certain level in the game, or register.
  4. Do not uninstall the app. It may take up to an hour for your account to be credited, and you have to leave the app installed during this time period.

I did not receive a reward for downloading and installing an app


I see an error message when I try to download an app

There are many reasons why you might receive an error message when trying to download an app. Sometimes the ad campaign for an app ends before we stop showing it to you. Other times the app is capped at a certain number of installs. These are all controlled by the advertiser’s ad campaign. We try our best to show you as few invalid offers as possible. We are sorry if this has caused any issues.


I see “You are not eligible” when I try to download an app

There are many reasons why you might receive an “error” message when trying to download an app. Sometimes the ad campaign for an app ends before we stop showing it to you. Other times the app is capped at a certain number of installs. These are all controlled by the advertiser’s ad campaign. We try our best to show you as few invalid offers as possible. We are sorry if this has caused any issues.